Review: Panasonic EP 30004 Massage Chair



Panasonic has its newest line of massage chairs. The Real Pro Ultra series incorporates some of Panasonic’s newest technologies in massage therapy. The subject of this review is the EP-30004 shiatsu massage recliner. This model is a high end luxury massage chair model. We will take a look at some of the new features and warranty coverage for this shiatsu massage recliner.

Panasonic is a household name in electronics, so you do not have to be concerned about having your warranty honored down the road. We like to caution potential massage recliner buyers to also go with a reputable brand. There are many small importers that offer cheap massage loungers with great warranties that are never honored down the road. With that said, Panasonic will be there down the road.

The Panasonic warranty coverage is the following for the EP 30004 massage chair recliner: 3 years parts, 1 year labor, 1 year shipping on parts and 1 year in home technician specialist service. The 1 year in home service is generous, but they jip you on the 1 year labor. We would expect more from a name such as Panasonic. There are situations where you can get additional warranty coverage, so find out if you are interested in this model.

So enough warranty, let us move on to bigger and better things like features. The EP30004 comes with many advanced features like the lower body stretch and the shoulder stretch. Panasonic has added the Junetsu massage therapy technique. This is a kneading type massage and makes small motions in a circle. It can penetrate in a given area with a radius of about 1 inch. There is also firm pressure to penetrate deeper into the muscle tissue.

The EP-30004 comes with an arsenal of massage therapies for your enjoyment. There are four pre-programs which are shiatsu, deep, Swedish and stretch. There is also a 5 minute Quick pre-program for which covers a variety of massage techniques and functions. You can use the some massages in manual massage mode for a total 8 possible manual massages. These include ultra knead (Junetsu), shiatsu, kneading, Swedish, stretch, tapping, rolling and grip. There are also 5 ways to target certain regions of your back including: neck, shoulder, middle, lower and full back.

Besides the voice guidance, Panasonic includes the self programming feature. The self programming button will remember the last 5 minutes of massage performed. It then stores it in memory for instant recall. This is particularly effective for regions you want to target for repeated massage therapy. After all, massage therapy is most effective when done on a recurring, frequent basis. You can use the self program for up to four users.

Now if we take a look at the lower body, we will see that Panasonic takes care of it with an air massage system. Air massage systems use airbags and compression style massage therapy. This is very effective to loosen tight muscles. Air bags provide great flexibility and can easily cover large muscles of the body effectively. The compression massage is very soothing and relieving as your muscles relax. There are also stretching capabilities which can elongate the shoulder and legs.

We will say that the style of the chair is very sterile and industrial. This unfortunately is a Panasonic trait. Function over form one might say. Anyway, it is certainly functional. The EP 30004 has the arm massage concealed underneath a lift up arm rest pad. Open it up and slide in your arm for some invigoration. At least they got this right. Other than that, one ergonomic feature is an extendable leg rest up to four critical extra inches for us Americans.

Overall rating for us is an A-. We like the Junetsu massage and the air massage for the hands. The arm is weak because of the angle that the arm rest tilts up. The warranty needs a little more beef. The massage therapy is strong and effective. There are advanced features such as voice guidance and memorizing self programs. If you are checking out massage chair recliners in this price range, then use the EP 30004 as the benchmark to beat.

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